MHA NS PORTAL USERGUIDE: APPLY/MANAGE EXIT PERMIT
2024
Contents
Introduction............................2
Available eServices................2
Log In......................................2
Log In Process.......................2
Main Dashboard....................3
Navigating the main
dashboard..............................3
Apply/Manage Exit Permit....6
Accessing ‘Apply/Manage Exit
Permit’ eService ....................6
View Current and Previous Exit
Permit Applications ..............6
Apply for Exit Permit..............7
Amendment of Existing Exit Permits.................................13
Applications Pending Action ............................................. 16
Introduction
Available eServices
Manage My Profile
• View profile information (Personal Information, Emergency Contact, Employment, Bank Account details)
• Edit profile information
Manage Call-Ups
• View call-up details
• Download Recall Order
• View upcoming, past and cancelled activities
Manage IPPT/NS FIT
• View progress to fulfill IPPT obligations
• Book IPPT/NS FIT
• View, amend and cancel upcoming bookings
• View previous attendances and IPPT results
• Access IPPT Score Calculator
Manage NSmen Payments
• View latest updates to claims, and which claims require action
• Submit Make-Up Pay claim for self-employed NS men
• Track the status of claims, allowances and payments
Apply/Manage Exit Permit
• View Exit Permit Details
• Apply for Exit Permit
• Amend Exit
Log In
Log In Process
1. Head to https://www.ns.mha.gov.sg
2. Click on Singpass at the top right of the screen to log into your account.
3. You will be redirected to the Singpass log-in page.
You may choose to log in by scanning the QR code, or entering your NRIC and password via the password log-in.
( tap the singpass QR code )
Main Dashboard
Navigating the main dashboard
1. Upcoming Call Up Acknowledgement Pop-up
a. Overview of all your upcoming call-ups.
[ Acknowledge ]
b. You will have to acknowledge your upcoming call-ups to close the pop-up and view your main dashboard page.
c. You will also receive SMS and email notifications when there is a new recall. When you amend your recall, you will receive an SMS notification.
2. Main Dashboard
( computer screen ):
a. Notification: Any important message from MHA will be broadcasted in this blue banner.
b. Upcoming Activities: Timeline overview of your upcoming call-ups and IPPT/NS FIT sessions.
c. Pending Actions: Tasks requiring your action.
d. IPPT: Overview of your IPPT obligation(s) and status.
e. ORNS Status: Number of High Key ICT completed.
f. Proficiency: Latest proficiency attained during ORNS.
g. Awards: Latest award attained during ORNS.
Apply/Manage Exit Permit
Accessing ‘Apply/Manage Exit Permit’ eService
1. Click on ‘Apply/Manage Exit Permit’ in the navigation pane to access the eService.
( Dashboard :
eService
✈️ Apply/Manage Exit Permit)
View Current and Previous Exit Permit Applications
1. Upcoming/Ongoing, Past and Cancelled/Rejected Exit Permit applications
a. The ‘Upcoming/Ongoing’ tab is selected by default. You may view any active Exit Permit and its corresponding status.
[ computer 🖥 screen
(Upcoming / Ongoing
Past
Cancelled / Rejected
21 JAN °
Exit Permit: OVERSEAS EMPLOYMENT Approved
DEPARTURE DATE
21 JAN 2025
)
You may click ‘Cancel’ to cancel the Exit Permit or ‘Manage’ to make amendments to the Exit Permit.
6b. Select the ‘Past’ tab to view your previous Exit Permit(s). You may click on the hyperlink within the Trip Period to view the Exit Permit details.
c. Select the ‘Cancelled/Rejected’ tab to view any Exit Permit applications that have been cancelled by you or rejected by MHA.
Apply for Exit Permit
1. Click ‘Apply’ in the ‘New Trips’ section of the ‘Apply/Manage Exit Permit’ landing page to begin applying for an Exit Permit.
2. Review the Regulatory Notes and select ‘I Agree’ at the bottom of the pop-up.
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