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My Phone Was Hacked. How Do I Fix It?
Secure your phone before it's too late
A hacked phone is terrible news, so if you think someone hacked your phone, you need to fix it as soon as possible. This article explains how to repair the damage (as much as possible) and get back to everyday life.
How Do I Know If My Phone Has Been Hacked?
Signs that someone hacked your phone include losing charge quickly, running slowly, strange activity like pop-up windows or unexpected apps showing up, or unknown calls or texts in your phone logs.
Note: A hacked phone can often lead to hacked online accounts since hackers often use the auto login feature with saved passwords to access your accounts from your phone. So, after following this guide to fix your phone, make sure to regain control of your hacked Facebook account, hacked Google account, and a hacked email accounts.
Causes of a Hacked Phone
Your phone can get hacked for various reasons, not all of which are entirely under your control.
•Clicking on links on social media sites that take you to a website that installs malware on your phone.
•Opening links in phishing emails that install malicious software.
•SIM card hacking where the hacker convinces your provider to send them a replacement SIM card.
•Hackers connecting to your phone via a Bluetooth or Wi-Fi connection.
Regardless of how hackers managed to install malware or a virus on your phone, the results are usually the same. The hacker will attempt to exploit any information contained on your phone to profit in some way.
They can search through files on your phone for personal or sensitive information like bank account details, social security numbers, or online account passwords.
How to Fix It If Your Phone Was Hacked
You can clean your phone and get rid of hacking activity using the steps below. These fixes apply to any version of Android and any Android phone manufacturer.
1. First, turn on Android Safe Mode. Once this is enabled, delete all newly installed or unrecognized apps from your Android. Make sure to look for hidden apps as well. You can also see recently installed apps on your Android by opening the Google Play Store app, selecting My apps & games, and then sorting Installed apps by Last Updated. Uninstalling unrecognized or recently installed apps can help with removing any potentially malicious software you accidentally installed.
Note: Why use Android Safe Mode before removing apps? In Safe Mode, Android disables all third-party applications from running, preventing unnecessary background apps from running. This mode makes it easier to remove unwanted apps from your phone without seeing any errors.
2. Install and run mobile antivirus software. These applications will scan your phone for malicious files and apps that compromise your phone's security and permanently remove them.
3. If you've rooted your Android phone, you've opened up areas of the system that are usually protected by security privileges. To reverse this, you'll need to use one of the root apps like SuperSU to unroot your Android and make it secure again.
Note: Rooting or unrooting your Android can "brick" the phone and make it unusable. If this happens to you, then you'll have to follow instructions to unbrick your Android and recover it again if you can.
4. Reset your Android lock screen and PIN code. Doing this will ensure that if a hacker did get access to your login details and hacked your phone that way, they won't be able to get back in once you restart your Android. You can also lock apps using screen pinning for extra security.
5. Reset account passwords. You might need to reset your Microsoft account if you use Office 365 apps, or reset your Instagram password, or even reset your Gmail account. It can be a hassle to change all your passwords, but if a hacker has been active on your phone, it's the only way to re-secure all your accounts.
Note: Consider using a free password manager app on your Android to protect all your accounts from future hacks. These apps keep your passwords protected behind an additional layer of password protection and make it harder for hackers to access your accounts.
6. Contact your carrier. If you've noticed that you're no longer receiving phone calls or text messages, see unknown numbers or calls on your bill, or a location tracking app shows an incorrect location for your phone, your SIM card might have been cloned or hacked. A hacker can use social engineering to get your wireless provider to send them a new SIM card for your account. If you suspect this is the case, contact your wireless provider and let them know someone might have cloned your SIM card. They can work with you to shut down the cloned SIM card and provide you with a legitimate one.
Note: Since the hacker could get your wireless provider to send them a SIM card, it's essential to take some time to work with the provider and ensure all of your contact and billing information is still correct. Also, ensure that they have a secondary contact phone number on file that they can use for confirmation if anyone ever calls asking to make any changes to your current phone's wireless plan.
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我的电话被黑了。 我如何解决它？
在为时已晚之前保护您的手机
手机被黑是个可怕的消息，所以如果您认为有人黑了您的手机，您需要尽快修复它。 这篇文章解释了如何（尽可能）修复损坏并恢复日常生活。
我怎么知道我的手机是否被黑客入侵了？
有人入侵您的手机的迹象包括快速失去电量、运行缓慢、奇怪的活动（例如弹出窗口或出现意外的应用程序），或者您的电话日志中有未知来电或短信。
注意：被黑的手机通常会导致被黑的在线帐户，因为黑客经常使用自动登录功能和已保存的密码从您的手机访问您的帐户。 因此，在按照本指南修复您的手机后，请确保重新获得对您被黑的 Facebook 帐户、被黑的 Google 帐户和被黑的电子邮件帐户的控制权。
电话被黑的原因
您的手机可能会因各种原因被黑客入侵，但并非所有原因都完全在您的控制之下。
•点击社交媒体网站上的链接，将您带到一个在您的手机上安装恶意软件的网站。
• 打开安装恶意软件的网络钓鱼电子邮件中的链接。
•SIM 卡黑客攻击，黑客说服您的供应商向他们发送替换SIM 卡。
•黑客通过蓝牙或Wi-Fi 连接连接到您的手机。
无论黑客如何设法在您的手机上安装恶意软件或病毒，结果通常都是一样的。 黑客将试图利用您手机中包含的任何信息以某种方式获利。
他们可以在您手机上的文件中搜索个人信息或敏感信息，例如银行帐户详细信息、社会安全号码或在线帐户密码。
如果您的手机被黑了如何修复
您可以使用以下步骤清理手机并摆脱黑客活动。 这些修复适用于任何版本的 Android 和任何 Android 手机制造商。
1. 首先，打开安卓安全模式。 启用后，从您的 Android 中删除所有新安装或无法识别的应用程序。 确保同时查找隐藏的应用程序。 您还可以通过打开 Google Play 商店应用程序，选择我的应用程序和游戏，然后按上次更新对已安装的应用程序进行排序来查看 Android 上最近安装的应用程序。 卸载无法识别或最近安装的应用程序有助于删除您不小心安装的任何潜在恶意软件。
注意：为什么在删除应用程序之前使用 Android 安全模式？ 在安全模式下，Android 禁止运行所有第三方应用程序，防止不必要的后台应用程序运行。 此模式可以更轻松地从手机中删除不需要的应用程序，而不会出现任何错误。
2. 安装并运行手机杀毒软件。 这些应用程序将扫描您的手机以查找危及手机安全的恶意文件和应用程序并将其永久删除。
3.如果你已经root了你的Android手机，你就打开了通常受安全权限保护的系统区域。 要扭转这一局面，您需要使用 SuperSU 等根应用程序之一来解除 Android 的根目录并再次确保其安全。
注意：对您的 Android 进行 Root 或取消 Root 操作可能会使手机“变砖”并使其无法使用。 如果您遇到这种情况，那么您必须按照说明解压您的 Android，并在可能的情况下再次恢复它。
4. 重置您的 Android 锁屏和 PIN 码。 这样做将确保如果黑客确实获得了您的登录详细信息并以这种方式入侵了您的手机，一旦您重新启动 Android，他们将无法重新登录。 您还可以使用屏幕固定来锁定应用程序以提高安全性。
5.重置账户密码。 如果您使用 Office 365 应用程序，您可能需要重置您的 Microsoft 帐户，或者重置您的 Instagram 密码，甚至重置您的 Gmail 帐户。 更改所有密码可能很麻烦，但如果黑客在您的手机上活动，这是重新保护您所有帐户的唯一方法。
注意：考虑在您的 Android 设备上使用免费的密码管理器应用程序来保护您的所有帐户免遭未来的黑客攻击。 这些应用程序通过额外的密码保护层保护您的密码，使黑客更难访问您的帐户。
6. 联系您的运营商。 如果您发现您不再接听电话或短信，在账单上看到未知号码或来电，或者位置跟踪应用程序显示您手机的位置不正确，则您的 SIM 卡可能已被克隆或被黑客入侵。 黑客可以使用社会工程让您的无线提供商为您的帐户发送一张新的 SIM 卡。 如果您怀疑是这种情况，请联系您的无线提供商，让他们知道有人可能克隆了您的 SIM 卡。 他们可以与您合作关闭克隆的 SIM 卡并为您提供一张合法的 SIM 卡。
注意：由于黑客可以让您的无线运营商向他们发送 SIM 卡，因此有必要花一些时间与供应商合作，并确保您的所有联系方式和账单信息仍然正确。 此外，请确保他们备有第二个联系电话号码，如果有人打电话要求对您当前手机的无线计划进行任何更改，他们可以使用该电话号码进行确认。
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